I dont know why I shop at JCPenneys. They do not value their customers and feel they can survive without us. I purchased a pair of shorts online. The delivery charge was 3.95. I decided I would drive the 18 miles to pickup the shorts. Everything was fine. When I returned the product the next day, they charged me the 3.95. Its not the money!! Its the fact the JCP steals every cent they can get their hands on. And to add insult to injury, they keep the money for 3 days and collect all the interest possible!!!! I am done with doing business with JCP and would encourage all shoppers to go where we are appreciated.