This is my least favourite Starbucks but the closest one to my previous job (ugh first world problems). I would rather drive 2 km further just to avoid this place. THAT BAD.
This place is busy and impersonal. They decline requests that other locations would grant and let's just keep in mind that this is a corporate location.
If I pay $4 each for a drink and ask for a extra cup of hot water, then I think that is a fair request. They would rather give two tall cups over the requested venti cup. They say it's a rule but I'll just have to ask for a double cup on my venti drink.
I think they make it more complicated that it should be.
Therefore, I would not support this location and always tell all my friends not to go.
Haterade.
-jT