Our first experience at this Ossington tapas bar will sadly be our last. While some menu items impressed; cured salmon, confit tuna, and tuna tartare: the fish and chips were soggy, the fish tacos bland, and the service atrocious.
As an individual who works in the service industry I can recognize when someone is being stretched too thin, or just isn't meant for the role. Exceptionally long waits to order and to receive our food and drinks. The server was disorganized and downright impolite. With all the amazing restaurants Toronto has to offer, why would anyone eat here?
As servers, bartenders and restaurant managers we were the most disappointed with the level of conflict resolution from both the server and manager. After inquiring about the gratuity added to our bill after such a poor experience, our server retorted with "Thank you for pointing out that I'm working alone" followed by an emphatic 'display' of frustration..... " I'm sorry that you hate me, but what can you do I guess". This is not an appropriate course of action if fishbar wants to establish returning clientele.