I've been to the east end location a few weeks ago and wanted to check this place out. As mentioned with other reviewers this location has a lot of unwanted noise. I think that there should be some relaxing calm background music (in the pool area) that the spa could benefit from.
I also had an incredible 30 minute massage from Leslie, she was mighty and I didn't want my massage to end.
She also gave me some tips on how to stretch to alleviate my muscle issues and that's service without me asking! 10/10 for her for sure!
I think having an experience and caring RMT is the highlight of my experience here.