Terrible company! Tried to deliver to my 80 year old mom living in a senior apartment at midnight! She had to wait days because she would not accept that late time, which was not even possible in the community she lives! They damaged her dresser and had to re deliver. When trying to get help from customer service, they were very rude to her, then lied and refused to follow up as promised with me! I feel sorry for sales people who are not allowed to receive phone calls in store, so they can sell but have no control over customer service! I will tell everyone to avoid shopping at this store!
Trying to respond to their response! What they wrote is not true, we were not given an option on time, we were informed! It was not same day, we ordered furniture a couple weeks before we were ready to receive! Seriously the worst customer service ever, but nobody has to trust me, look at the list of stories of bad service! I feel so sorry for the sales staff in store!