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  • Brandon in appliances messed up my order of a gas range, an over the range microwave, a washer and a dryer and pushed my delivery back by days without notifying anyone. Instead of owning up to his mistake, he ignored phone calls and apparently instructed his fellow employees to not allow us to speak to the store manager. I emailed the store manager, Eric, and the district manager, Tyrone, and neither of them answered. So I emailed a list of corporate executives, and out of everyone - they're the ones who responded. Disturbingly bad customer service. No wonder this store has such low ratings.
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