My husband booked the private flight for us on Mother's Day and it was the first time for either of us- and we loved it! They were quick to get everything set up and we loved getting to see the sunrise over the mountains! Daniel was our pilot and he was great at putting our nerves at ease and was entertaining as well. (We loved skimming right over another balloon as we landed!) Beautiful views of the desert and north Phoenix area, and the champagne and breakfast at the end while they packed up was perfect!