You know, I think I was in a super-good mood when I wrote my first review. There are some weaknesses to this service, mainly the fact that you can't choose the items yourself. You have to rely on the buyers and pickers at the warehouse. Sometimes the produce arrives in a state you didn't anticipate, like VERY unripe or smaller than you would expect, for example. If faced with this item in a store, you might pass on it. You have to measure this against the convenience of having it delivered to your door. Having said that, ANYTIME I've been unhappy with something, they've refunded me with no hesitation.