Ushabu reminds me of a small little chic NYC spot. The whole concept is very interactive and fun, and the food turns out amazing. From my experiences the waitresses are kind of awkward. I've been twice and both time they are hesitant to be assertive and don't do a great job at explaining the menu/cooking process. I feel like I'm pulling teeth of the them to explain to me what to do!!
I do however love the environment and love the food. I always have a blast there and I love the byob situation. I feel like they need to do a better job of explaining a) that it only accommodates 25 people b) that it's byob c) the menu and what to do.