Being that it was the first real AYCE Korean BBQ in town, I've been here 5+ times. Initial reaction was "not the best but decent and hey better than none!" So we came frequently since its opening. While I saw many complaints of bad service, I've never experienced such. Perhaps I lucked out.
Pros:
- Largest grill of all places so you can cook a lot at once.
- They're great about giving you extra large portions of kimchi once they've figured you asked for refills many times.
- only AYCE to have lettuce wraps (not chopped in salad)
- Non-marinated meat is decent. Beef brisket and pork belly mainly my go-to.
Cons:
- marinated meat not flavorful especially kalbi
- it doesn't matter if you order 1 vs 4 orders of one kind of meat, the portion that comes out will be the same.
- very poor ventilation so it's a giant smokehouse. Anything you bring in there (purse, etc) will reek for days.
- I'm pretty sure the place used to be a gym. It doesn't look very clean, floors filthy, and bathrooms are old and still have gym showers.
- no radish wraps or rice paper
- if I want beef tongue I have to pay the highest tier price. I like that Gen is just one price for all meat.