We took the shuttle bus to and from our hotel to the airport. It took us about ten minutes to even board the shuttle because the driver couldn't back up without hitting the curb. I'm serious, he must have done it at least ten times before the supervisor just told him to park where he was at so we could board. Our ride to the hotel from the airport felt as if we were in a sauna. I was so glad that we were the second drop off or else I would have died!!! It was HORRIBLE!!!
For the trip back to the airport, we called 24 hours in advance to get a ride from our hotel to the airport and they were 45 minutes late. Good thing we didn't use their recommended pick up time and went for two hours before that. Or else we would have never made onto our plane. We will never use them again. I would rather pay more than deal with this company again.