What a wonderful experience I had! The Aveda Institute is just as professional as any non-school. I was warmly greeted by Michael who I liked instantly. He asked pertinent questions and did some trial things with my hair to make sure I was satisfied. I enjoyed talking to him as well during my Updo. I would definitely go back and ask for him. I am sad he will be graduating soon!! My stress quickly disappeared with the wonderful aromatherapy massage you receive for your neck and shoulders. :)