Love the atmosphere. Dr Pritts is kind, caring and smart. Plus they have competitive prices. It would just be nice if I saw my actual Dr more than twice in 4 months, although Heidi is wonderful so I can't complain too much. I'm giving it a 3 because nobody seems to know anything about the patient portal online but they all refer us to it. Plus it's been down for over a week. Unacceptable for those of us who rely on it during our cycles.