I have had nothing but good experiences here.
First time I stopped in I wanted to get a tripod for my camera. The place was rather busy so I looked at tripods on my own, and soon enough somebody got done with the customer they were with and came over to offer assistance. Fantastic.
I told the gentleman what I wanted to do with the tripod and where I was taking it and he suggested a few of the collapsible models specifically designed to be compact for hiking/biking. These weren't the most expensive models they had, just the ones that would best suit my purposes. Precisely the sort of customer service I was looking for.
The next trip was because I had dirt/dust on my sensor so every picture I took had a dark blob on it. Again I waited a few minutes because everybody was busy with other customers. Not being somebody who simply MUST be acknowledged and immediately served upon entry, I patiently waited for assistance. It didn't take long, and the gentleman who offered help needed to get the repair guy to help me.
I was then told that a sensor cleaning costs $50. Fine. If I don't have splotches on my pictures anymore, I can live with it.
The repair tech (not sure if that's his title or not) instead blew out the camera, showed me how to do it, and instead sold me a proper cleaning kit for $15 or so saving me $35 on the spot. I can work with that.
Absolutely fantastic customer service.