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  • Killin' me!! I made an order for pick up and asked the guy where the best place to park would be since it's on Mill and I assume there's no curb parking like most PF Changs. The guy tells me to just come park at the curb in front of the location. I clarified, "So there's a specific spot?" He confirmed. I get there and there's no spot. Not a huge deal... I call them again and the same guy answers. I ask him again where to park. He says curbside. I tell him there's no spot for curbside. He says there is. I turn around and go back and he finally says, "oh, we don't have curbside at this location." I ask where to park. He says "find a spot, maybe in the parking garage." I say ok and he says "have a good day..." No "my bad." No "sorry I just wasted the last 15 minutes of your time." Nothing. As I paid for my food I asked who answers the phones. I didn't receive a clear answer. I calmly and respectfully said, "you guys gotta provide better service on the phone." He said, "ok we'll try." No "what happened?" No "what can we do better?" No "I'm so sorry." I won't be returning to this or any other PF Changs. Ridiculous.
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