Just blown away by the stupidity and audacity of our waitress this morning. I came in to have a quick pancake and hot chocolate with my three year old daughter and ordered her a kids hot chocolate and a coffee for myself. I guess I've been spoiled by Dutch Brothers because i expected the kids hot choc to come in A KIDS cup and at a safe drinkable temperature, but it came in an adult coffee mug instead. The KIDS hot chocolate came out so hot i burned myself on the mug, it was much hotter than my coffee. I asked the waitress if she be comfortable carrying this back to the kitchen in her hands and did she really think it was in ANYONES best interest to give a 3 year old something that could cause a 2nd degree burn? She immediately gave me attitude, as if i said something outrageous , and said "well the hot chocolate is supposed to be hot, i don't know how to make it cooler" ......
Awh geez rick, how could you possibly make a hot beverage cooler?????? ??
I had to suggest ice cubes. I did.
She came back with half the hot chocolate gone and it freezing cold full of ice cubes.
It's beyond me how she's made it this far in life.
You work in customer service, it's obviously not for you. Find a new job that doesn't require as much common sense as to not GIVE A TODDLER SOMETHING THAT COULD GET YOUR COMPANY SUED. We won't be coming back.