I'm a new customer and I will be coming back. Amy did my nails with UV Gel and white tips. She took her time, I didn't bleed and she was very good. I love precise work and hers was. I came in with a break a couple days later, not only did she fix it and refresh the rest of non-broken nails, she didn't charge me for the repair. Good business practices not to charge after a break so quickly. The prices were fair an extra $10 for shape and white tips, $50 total. The only reason it's not 5 stars is the facility's uv gel equipment and towels. No need to be fancy to me, I'll take good precision work and customer service over champagne and expensive machines any day of the week. Thanks Amy! And thank you to the owner :) :)