I can only hope people get a chance to read the negative reviews of this place before they commit to waiting in the 1.5hr-long grueling line... (which doesn't include waiting time after ordering)
This place is simply not worth the super long lines. Apparently they believe that two thin patties make a burger a "true" one. It's about the equivalent of what you'd get at a fast food chain like Burger King but like quadruple the price. The only redeeming factor of this place is that you can customize and add whatever toppings you'd like on your burger, but that is also probably one of the (many) reasons why the line to order food takes SO LONG. If they had slips of paper to check off what you want on your burger and simply give it to the cashier, I think that would speed up the process. Also, there was only one cashier who was also prepping and calling out orders, and one chef. They were severely understaffed. Overall, not worth it, even if you are craving a burger -- might as well wait until you're at your final destination.
Random recommendation: don't get the dijon mustard on your burger, I think I teared up every few bites because they spread it so thick... my poor nose couldn't handle it. And obviously this comes from someone who normally loves dijon.