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  • I don't do a whole lot of dry cleaning, but do get my work shirts done once in a while. I have given Royal Crest a few chances. They have destroyed buttons and forgotten to starch numerous times when starch was requested. Although they have offered to re-clean and starch shirts - They have REFUSED to fix the buttons broken by careless ironing. The last straw was when I brought in a new plain white dress shirt blouse to be laundered. I took it home and the blouse sat in my closet for months in it's dry clean wrapping bag. Then one day I finally took it out to wear it. The tags were still on it. I found the shirt sleeve was ripped and had grease all over it! I finally got around to the cleaners to show them the damage, but they denied doing the damage and refused to do anything about it. So now I have a $40 blouse ruined. My lesson to learn here is to always look carefully at everything BEFORE you leave the premises. They get a lot of work due to their central location, but for sure, I will never ever use this cleaners again.
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