| rev:text
| - This was by far, the worst dining experience I've ever had. Read on.
Last weekend, my partner-in-crime and I were starving, wandering Queen St W and looking for an interesting place to eat.
We stopped at The Beverly and looked over their menu. The food sounded excellent. We went in.
It was close to 3pm and the place was dead. One guy on the bar, and another one who appeared to be a waiter? We were seated...but it took a rather long time before anyone even came over to ask if we wanted something to drink. This didn't bode well.
We each ordered the same thing, beef brisket eggs benedict. Hollandaise sauce FTW! My lady friend asked if they could remove the beef and make it vegetarian. Our waiter said he'd see what the kitchen could do, maybe add something to make it more substantial, he said.
A while later, our food came out. Remember this was supposed to be beef brisket on eggs bene?
This was more like...
...grey, dried out, bland, thin, sad #$%@-ing looking "brisket". It looked closer to beef JERKY, and even that is a stretch. Jerky is at least dark in colour and is highly flavourful.
I sat there dumbfounded and pissed. But I was so famished, I thought I'll take off this pathetic excuse for brisket and slowly eat what's left. The hollandaise sauce looked more like they broke the yoke on the eggs. It was a teeny, tiny glob of hollandaise. Not generous in the least.
About 10 - 15 minutes went by...and our waiter came to check in on us.
"How is everything?"
I took a deep breath, containing my disgust as best as I could:
Me: "This is the saddest beef brisket I've ever seen in my life."
Him: "OMG. REALLY?"
Me, in my head: Dude, seriously? DO YOU EVEN KNOW WHAT BRISKET IS?
Me, outloud: "Brisket is moist and tender, slathered in bbq sauce. This is BEEF JERKY."
Him: "Do you want something else?"
Me: "No. I'm starving."
He said something about talking to the chef, when his other coworker who'd been at the bar this whole time came over.
Him: "You don't like the brisket? Let me talk to our chef."
WHY DO TWO PEOPLE HAVE TO TALK TO THE CHEF?
When he came out a minute later, he walked right past our table, flicked his hands up in the air, and as he passed, cattily said "Sorry about that...sorry"...not even giving me the time of day to look at me like a human being and apologize to my face. Like *I* was the one with the problem. You work in the HOSPITALITY INDUSTRY. Is that how you treat your customers? Are you @#$%-ing kidding me?! DID THIS JUST ACTUALLY HAPPEN?
He and our waiter stood together by the bar mumbling to each other. I ate the rest of what was on my plate, now doubly pissed because of the disgusting "apology" I received. They took off my meal from our bill. We paid, used their washroom, and left.
I don't know if the chef was truly having an off day, or simply doesn't have a clue in Hell what beef brisket is. But I also know most people's standards for food are pretty low, especially in Toronto. They'd eat shit if they knew it was organic, gluten-free and vegan.
I cannot believe the vomitous actions of the bartender and his excuse of an apology. Oh, I'm so sorry I complained about your craptastic food. Our waiter on the other hand, was gracious and very apologetic. I believe his name was Josh.
Thank you Josh, for doing your best as a waiter and human being in a lousy situation. Your coworker needs a crash course in Human Decency 101 through to 400, How Not to be a Diva 101, 102 and 103, and Empathy 101, 102, 103 through to 400. It's going to be a while, sweety-pie.
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