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| - A very interesting place that not many people know about.
People are using this as a catch-all page to review the transit system as a whole, but I would like to talk about the head office that is located at 975 Central Parkway.
This isn't a place I ever intended to visit, but I did so last week (as of this writing) to attend a transit infrastructure press conference. My experience with the staff was fantastic, as I was initially lost and unsure of where to go until someone (one of the lead supervisors, perhaps) was able to guide me to the parking site where the conference was taking place.
I got to see a ground-floor on the operations that go on at the facility, as the staging area for the conference was held in what appeared to be a hybrid office/locker room, before we all moved into the main transit garage of the site, which houses dozens of vehicles and is ground zero for vehicle maintenance and repairs.
The press conference itself was primarily intended to announce funding for MiWay, to the tune of nearly $400 million over the next decade. There are several sectors in the city where these funds would be best served, which is why I was glad to see the commitment being made. That dovetails into my views of the system as a whole.
Some of the reviews on this page are laughable. I've had my share of bad experiences with MiWay over the last few years, but to say they're worse than TTC or the GO (where I've actually had to sit for nearly an hour as they worked to fix the train I was on due to a key part failing) is hilarious.
Everyone has bad experiences - two weeks ago as of this writing, for instance, I had to wait more than an hour to leave a bus stop in Meadowvale (one of the aforementioned sectors in the city). The municipal government knows about the problems and frequency issues - on the frequently-traveled lines like the 19 or 1, it's fantastic and you can be back home in half an hour or less, but it is known that anything outside of that can be spotty, which is not a problem that's unique to MiWay.
When 100+ kids are trying to cram onto a bus at Port Credit Secondary School, of course there are going to be delays. I'm not trying to be an apologist here, but some of the reviews blasting the system for things that are outside of their control and can't be solved without further funding are laughable. And within that context, Mississauga is a minnow in the ocean compared to T.O., which is getting at least $2 billion to develop additional LRT lines, subway upgrades and much more. Context is everything.
I see the system having additional challenges, but MiWay has rarely steered me wrong and I've had plenty of positive experiences, and my recent journey to their head office only reinforced that perception.
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