Ok, this is my first yelp review, so I hope I do this right.
I am new to Phoenix (4 months) and have had some of the most wonderful dining experiences. As an east coast city girl I know great food and the valley of sun has great options.
I have visited AZ bread company for lunch more than 5 times, it's right near my office and the salads are really great. I've thought it was a bit overpriced, but not grossly so.
This morning I stopped by for my first breakfast experience. I asked for a bagel with egg and cheese and brown mustard (sold other places for $3-3.50. What I was told is that I would be charged for a breakfast sandwich with no meat. I assumed this was some kind of deduction from the price of the full sandwich. With a coffee my bill was $7.11 after tax. When I asked why it was so expensive I was pretty much given a "sorry." On their menu a bagel is $.99, an egg is $.95 and I can't imagine cheese can be more than $1. I should have been charged $3 not $5. I mentioned this to the cashier with no luck. What I was handed was a bagel with American cheese (YUCK) and an egg and honey mustard (the wrong mustard). I should have been asked what kind of cheese I wanted.
In this economy gouging a new customer and then handing them the wrong food just doesn't fly. Sorry AZ, I won't be back. Kind of a shame...loved those salads.