I am an mac lover and encourage everyone to get one. However, it is still a computer and it can get complicated.
I've been to about every consultant in the Apple store and if I put all their knowledge together into one person it would be Chaz M.
He's been our mac consultant several times and he knows the inner workings of the mac and p.c. capabilities.
He also took the steps to help me understand why and where to go so I could get through some problems myself.
I highly recommend him and will be a loyal customer.