I have to say...every time I go to this place, I like it less and less!! It amazes me how crappy the service is in the pub. And the main reason for the crappy service is that it is over packed so the poor servers have to fight crowds to delivery drinks and food. I literally waited over 30 mins to get acknowledged by the server of our section, who then seemed appauled that I was ordering a soda and some food. Which continued to take another 30-45 minutes to arrive. Food came before the soda (go figure), and I then asked for my bill because who knew when I'd see her again.
I don't get why a place woudl sacrifice service to have more people in the buildling. I'm sure it's a fire hazard how they jam everyone in the basement so you can barely walk around. I doubt I'll be rushing back here any time soon.
As for the restaurant upstairs, I'm still madely in love with it. So delicious, so awesome, so everything perfect!!