Couldn't have asked for a better massage. My neck and shoulder were sore and stiff for about a week (3rd time in 2 months). John really tried to work out most of the adhesions during the hour session. He then talked to me about all the things I can do at home to continue the recovery process. I felt much better the next day and more empowered to keep getting better on my own. He never crossed the line and gave medical advice, just simple and helpful tips I can do on my own. Very professional!