Their customer service is bad! We would love to support our community and the local shop but I'm skipping Bay Diner from now on. They never answer their phone to take a pick up order. They say use online ordering. I feel it's so rude that you are a restaurant that will not answer the phone. We've had issues with the online ordering before and the bacon, egg, cheese bagel is not on there. A very common diner item. I tried to order online no option, tried to call no answer, then I go into the shop and he says you are 10 mins too late to order a bacon, egg and cheese bagel. Okay goodbye! You do not want my money. I would not recommend this place to others. The food is mediocre and inconsistent. Hopefully others have a better experience. Tator tots have always been good so if you can get them ordered its worth it.