I have been a long-time customer of this particular car wash but am likely going to look elsewhere.
The wait time is significant; prepare for 45-90 minutes wait time. Yes, seriously - 90 minutes! I have brought a laptop in the past and was able to pick up wi fi.
Service: The folks at the front are always friendly and chatty. The individuals who wash the cars and detail are always hard working. That said, I once specifically mentioned NO air freshener and was nauseated after a strong smelling disgusting smell was sprayed all over my fairly - brand-new car! This did only happen once, but it took over a month to rid my car of the smell.
The car wash itself is ok. It seemed to be better in the past. There are often streaks on my windows or dusties here and there from the cloth wipes they use.
Since the wait time is significant, I wish there were better seating options. Instead, there are maybe 6-7 seats indoors. Outside, there are some benches and tables along with a few chairs in the shade. They do not allow people to leave the car and walk somewhere for the time being; one must stay with the car the entire time.