This store is located at the Miracle Mile Shops at Planet Hollywood. It's a very small store so if you didn't know what it was, you'd probably pass it by. This store popped up just after I had gotten my first charm bracelet, so every time I'm in town I have to have to add one piece to my collection. And I love that it's located at the Miracle Mile because that's where I do most of my usual shopping.
Since it's very small, the clerks usually greet you right away even if they are busy assisting other customers. And they LOVE showing you everything. Personally, I don't like to bother the clerks to show me every tray in the store unless I want to see certain charms, but it seems like they really enjoy showing you everything!
And don't be shy to ask for their opinions, they usually come up with good suggestions to match the charms you already own. I'm verrrrry picky as well, but never have I felt that they were losing patience with me. And I come here a LOT.