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  • I wish I could give half a star. They ran out of 2 menu items I wanted, so I had to wait about 15+ minutes for them to be remade. Meanwhile, my order, partially complete, is just sitting on the counter and getting cold. I was also asked to pay, before my orders were even complete?? Why? This makes no sense. Unless, it's to make things easier on the employee, attending the register - forget what makes most sense to the customer!! I was also promised my orders would be completed right away, once the food came out. Not! So, the food comes out that I'm waiting...still waiting... and customer after customer going ahead of me and I'm standing right in the front waiting, another 5 minutes go by, ridiculous!! Where is the customer service? Rule number one, don't make a customer who has been waiting for several minutes, wait even longer? Hello. Like they forgot why I'm there and what I'm waiting for in the first place? Go back to basic C/S training, everyone. I get home and my food is now cold and gross. I won't be going back. So do yourself a favor and visit another location, even if several miles away, it's worth it!!
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