Good experience overall. The first time I stopped in I wasn't familiar with the brand but the staff were extremely friendly and outgoing. They explained the concept and provided a tour to show how it all works. I would recommend going here when you're very hungry and go with the all you can eat option for a better value- I find the single bowl for $15 isn't necessarily worth it, but you do at least get to fill your bowl with as much as you can from their selections, even meats!
Not a perfect score- can improve on smaller vegetables perhaps especially the broccoli/carrots. I find they don't get the chance to cook long enough because of the size. The frozen meats may not look as appealing however they weren't tough or grisly.