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| - All the rumors about service here are true: it's the pits. I happened upon this spot while stopping in next door at the Retro Bakery for dessert. Delightful staff, there!
I love me some fried fish, chicken tenders, basically everything they have to offer here at WH. What I don't love is attitude. Being greeted by an ominous "you're on camera!" sign. What a welcome. And waiting. For fast food. While staring at a wall.
Read the other reviews for the variety of poor customer relations you can expect. Mine included placing my order, being asked what flavor tenders I wanted (which apparently means what sauce), asking what flavors they have, and being wordlessly pointed towards the menu mounted near the ceiling. Could not be bothered to just use words and tell me.
It took about 15 minutes for my order to come through. Why? Only one person was working there. At 5:30pm. Rush hour. If you're going to be a fast-food place, you need more than one employee working the joint.
If you're *not* going to be a fast-food joint, and claim your food is fresh, then perhaps your business needs to be about more than pulling stock from the freezer, dropping it in a fryer, and serving it.
I will say, though, that the fryer is top notch. It's the reason this experience gets two stars and not one. The outside of my tenders and fish nuggets? Perfect crisp, no excessive oil drip, and flavorful.
The inside? Has that styrofoam taste and texture of twice-frozen Walmart-sale bin fish.
The prices certainly aren't fast-food prices, either. No dollar menu here. In fact, prices are almost comparable to world-renown chef Gordon Ramsey's new fish&chip joint, and that boasts an expensive Strip location, his namesake, multiple employees, and...just guessing...actual fresh ingredients.
So what gives? I don't think WH knows what it wants to be, and I don't think the people working here really want to own and run a business, judging by the consistency of reviews faulting service and product. I won't be back, and I'm certain they don't care either way.
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