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| - Haunted Hills Hayride used to be my favorite haunted attraction. From the spooky themed scenes./actors, to the hayride, and the castle entryway, everything seemed to be just right. But this year, it was not as good as I remembered several years back. Let's start with cost: $12 for one attraction and $17 for both attractions (trail/hayride). Groupon featured a pretty good deal where you and another person could attend one activity for $15 or 1 person could attend 2 attractions for $15 (With a Groupon coupon- $11). This is a complete STEAL! I think having deals/coupons shows good customer service on the business' part, which is what brought me there! After all, these haunted attractions add up! By the time we got to the front of the line, I only had 2 Groupons and 3 other people to buy for so I ended up spending $18 a ticket. There was a random $1 service charge, as though $17 was not enough. I didn't like the extra charge or the confusion around the on site $3 off coupon. It is confusing as it states that it is valid Sunday and weekdays, excluding Fridays. We went on a Saturday night around 8 pm and the wait was 63 minutes. I think that is a pretty long wait considering they just opened 7pm. The overall atmosphere was the #1 thing I liked about the attraction- the music, the smell of the fire burning, the decor- it was completely Halloweeny! The live entertainment was good, it was nice that there were a couple bonfires, you could warm up with concession stand goodies, but there was little to no entertainment while waiting in line. The actors just stared at you. The hayride was spacious but the staff wanted you to sit on top of each other to make sure they could get enough people on the ride. I mean staff literally saw an open inch of space and made you move over until you were on top of each other. The haunted hayride was completely lack luster this year- poor acting, fast drive through and random unrelated scenes. There was a Wizard of Oz theme that I thought would be awesome but it made absolutely no sense. There was a lady holding a live rat which was entertaining, and a container overhead that looks like it will fall on you, but these were the only scenes I really liked. There were random decorations that you could look at while on ride, but not a whole lot of actors scaring you. The haunted trail was not spectacular, though it is spacious and out in the woods, which makes it fun. I don't like that after the hayride you have to wait in another line to get to the trail. Enough waiting already! They should figure out a better line waiting system/waiting area. Overall, you will have a good time, but I have gone to much better haunted attractions this season!
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