This was definitely not the same place it was when I visited eight years ago. Lots of bugs, bites, and the food at the spotted donkey was literally not edible. Tons of fat and grizzle, guac was not fresh and had a pungent taste and the tacos had no flavor at All and lots of fat. Even my 9 year old wouldn't touch it.
Had a horrible experience while there on the patio at spotted donkey. There was a belligerent woman speaking to two of her gf's 3 tables away from my daughter and I and she cursed and yelled the entire 15 minutes we sat there. This was supposed to be a very special weekend for my daughter and I to get away and relax. It was ONLY our two tables on the patio so it was painful. I then watched the waitress head over and we assumed she would tell her to knock it off but in stead, joined in the conversation and found it humorous!?! Really?! Not one mention of quiet down there is a small child sitting here?? The woman thru out the f bonb 12-15 times along with everything else under the sun
Anyway, we did not eat nor would have bc it was terrible food but left because i Couldn't have my baby listen to this garbage. The manager at the spotted donkey heard and actually comped us (once I told him to) this was NOT handled well. I was so emotional and left sobbing. My daughter wanted out of this hotel pronto and felt like the clientele was shady so we told them what happened, we were told they would issue refund the remaining night thru Orbitz but of course not, didn't happen!! So basically I got stuck paying for a night I did not even stay!!
Extremely disappointed with this place and although the manager my boyfriend spoke with "Jenny" was wonderful, bottom line is NO CREDIT nor was my room service credited as promised!?
Positives are its a quiet very peaceful resort and good for a romantic get away if you are ok with Not going anywhere or doing anything and bugs. Not fun for kids at all!
The bellman and all golf cart drivers were so kind and caring and felt bad when they saw me so upset and emotional. They were amazing which is why there is a 2