It's bad enough that you have to deal with the sad excuse for a parking lot in this plaza. I've worked at Coldstone before, the employees are built for speed, that's how they train you. Unfortunate the ball was dropped off the face of the earth when it comes to this Coldstone. I waited in line for 20 minutes as they told the guests in front of me that they were out of about 50% of the new specialty toppings. When the girl finally decided to start on my order she told me they were out of churros as well. The smart thing to do would be to put a sign up indicating that they were missing product today. When I let the girl know that they really needed to let people know ahead of time, she rolled her eyes and scoffed. It's so unfortunate that this is the only cold stone in centennial hills.