Matt in the bike shop is a cool and very knowledgable bike tech. I stopped by with a simple question with my bike and he took a quick look at it. I am going to get my tune ups here from now on. The tune up price is very reasonable and Matt covers all the basics and more.
The turn around time is about the same as other bike shops. Just remember that if you bring your bike in, the techs are also sales people on the floor so you might have to wait.
I like Sports Chalet as a store too. I do a lot of online shopping but also stop by in a pinch to pick up some climbing gear or something for my bike. They also price match which is great.
The staff is always friendly and cool.