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  • This is a writeup on the pharmacy department. I called in early this morning around 10am to transfer a prescription. I told the associate that I would be in around 3pm once she asked to pick it up. I arrived today around 3pm. I was told it would be twenty minutes. Here starts the irritation. I was on my hour lunch so I figured no biggie, I can grab lunch and bring it back to work. It's now 345 and I'm told its finally ready. This was not a big chemical mixture to work up either. It's not alchemy 101. It's for eye allergy drops. What a concept, wrap the label around the box, bill my insurance drop in bag. I present one of Fry's notorious $25 in free grocery coupons for transfering a prescription. The pharmacy tech states that I can't use it. I lose it at this point and ask why not. She then reviews the coupon and starts looking through their book. I looked at her and the pharmacist and simply state annoyingly "It helps in these situations to read first before saying no." The tech after scanning the $25 in free grocery credit asks me to pay and I ask her that I would like to know how much I owe before I pay. She then told me the total. I paid and walked away wondering how a pharmacy could staff such people. Terrible. I will not be coming here again anytime soon. BTW-Fry's, I'll be transferring this script back to Target. Time for service classes for your staff.
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