Went to the Chandler location of PF Changs for an early New Years Eve dinner with a group of 4 couples.
We all ordered the "dinner for two". Soup (had the hot and sour- very good!) then lettuce wraps (good as usual). Unfortunately, when the entree arrived, the restaurant was unable to provide rice for several orders. The official word was "ran out- cooking more". 3 couples were shorted rice. We waited a bit, but then started eating our cooling main dishes. After reminding the server that rice never came out, we suggested to forget it, and just adjust the bill somehow. Our server was very huffy and hostile and ignored that. She insisted that rice was coming. A bit later she brought out some rice. The main dishes were already eaten. Pointless. No apology- She merely wanted to know if we wanted to take the rice home. Guess we could have insisted on talking to a manager, but didn't bother. Disappointed in the server's "tough cookies" attitude. How does a restaurant "run out" of a key dinner component at 6 p.m.?