The curb appeal and location are fantastic. With free parking passes validated if you park in the next building I was impressed before I even entered the restaurant.
Unfortunately the service was inattentive and unsatisfactory. At a high end restaurant I expect more when it comes to checking on patrons and making an evening out exceptional. Especially when there are so many options in YYC. Our ravioli appetizer wasn't cooked or was dry, either way we were given another however, I wish that our server had more knowledge and when "serving" the food would have actually explained what went into the dish. It is a disservice to the kitchen to not even know what is on the plate. When asked what the flowers were that garnished the plate she said, they're edible! Well I knew that but she should know that they are marigolds as I'm sure the chef plates with care and attention for his guests.
I seriously got better service at Earls last week! The stuffed tenderloin was superb, not surprising for a chophouse. My potatoes and asparagus unfortunately came out cold but it was never mentioned because our waitress never asked. There were no qc's done after the appetizer. When it came to dessert she dropped them off in the same manner and then asked when we were finished if we wanted coffees or teas...a little late I'd say.
There were four of us, no manager or kitchen staff visited us to ask how we were....needless to say, there are many other steak houses in Calgary that do things right. Don't waste your money or time on this one.