Lineups are insane on the weekdays but the staff is friendly and efficient...
I measure Tim horns locations by their hot chocolate...its not their bread and butter so to serve a decent one is an iindication that they take pride in quality across the range of products their location offers... Call me crazy but its how i roll.
Their hot chocolate is seriously a hot or miss but more often a miss.
Also there are great coffee options all around this location so unless you like lines or still think Tim hortons is Canadian (its not) you are probably better off hitting another spot...me i live tidbits so i will continue to frequent this spot and hope for a good hot chocolate day!