I would like to thank Joe and his son for being great business owners. After a rough start with some miscommunication probably more on my part than anything else I gave an initial review based on being upset. But that being said Joe invited me back to make things right and really made me feel like he cared. His son took me through the flavor tasting process and ensuring I found products that were suited for me and my setup. Alongside the help I was given a lot of help in wattage and heat temperatures which I felt really made me enjoy my product more than I had before when I didn't know what I was doing and just burning out coils like crazy.