Came all the way from California for Nancy to fix what Sheila Bella completely ruined. I had horribly faded light grey brows that had already been touched up 3 times. Nancy took her sweet time explaining everything in detail step by step as she did it and I never thought it would be possible to have full thick brows with strokes that look more like hair than hair! If I could give her more than 5 stars I would. She gave me every single thing I needed for after care, as opposed to the last place that send me home with pigment still on my brows. I can't thank her enough especially for the personalized and thoughtful attention and for the way I look now. To be able to get out of the shower or out of the pool and have eyebrows on.. Priceless!