Made the poor choice of going there just to get my SNS polish removed. Needless to say, they used an automatic nail file but must have been the wrong attachment as it had metal prongs sticking out. The cotton with acetone was still stuck to my nails as he kept going with the filing tool. He left indentations on several of my nail beds and completely damaged my natural nail. The language barrier was significant. I walked out before they would do any more damage. My nails were just looking good and healthy after having the SNS polish which I got at my regular salon. Going forward I'll stick with what I know. I'll never go back here.