My husband and I were moving to Florida and needed help with packing the truck. I figured we should hire professionals to pack the truck as we didn't know how to properly pack a truck ourselves and thought this would be the best way to make sure our items arrived safely.
On 4/23/16 Rodney and Dave showed up a little past the scheduled time, but they called ahead to let us know so that was fine. When they arrived they were very courteous and professional. We went through the house so they could see all the items that needed to get loaded on the truck. It took them five hours to load the truck, but I figured they were packing everything nicely so I was okay with the extra time. We provided 36 blankets to protect our wood furniture.
I thought everything was fine until we got to Florida and discovered a significant amount of our items were scratched and boxes marked fragile were quite crushed as well. I haven't made it through opening all the boxes yet so I don't know what kind of damage happened there but I took pictures of all the furniture and my treadmill that got damaged.
On 5/5/16 I called Sunshine Movers and the guy basically said, sorry, there is nothing they will do and that it could be my fault for not providing enough blankets (we had 36 of them) or it could have been the unloaders, even though I watched them take everything out and they did so carefully.
So I paid almost $500 to have my furniture not be packed and protected properly. My suggestion is save your money and just do it yourself. You will probably do a better job because you care about your items. Or perhaps they just don't know how to pack properly for such a long haul and might do okay for an in town job.