Let me start by saying I usually LOVE Swiss chalet, however this was my first time in this location and it was AWFUL! so it started off okay the waitress took our orders and delivered the drinks and app fairly fast, however when it came time to deliver the food she set it down on the table didn't clear anything else off and that was the last time She came to our table until it was time to pay. Now our drinks were pretty much finished when she delivered our food and never offered to refill them, never asked how the food was which was practically inedible due to the chicken being so dry and having no liquids to help digest it, she would go to the table next to us and turn (we were in a corner booth) with her back to us at all times so we couldn't get her attention. Finally after finishing -ish our meals we had to find the waitress ask for a box, the cheque and a refill, when she came back to the table reached over an empty glass to refill ONE persons beverage and dropped the box on the table so we could put the leftovers in it ourselves. The icing on the cake however is though she didnt come to our table once during the whole meal as soon as she saw the money come out, she was right over to the table FINALLY getting a plate out of the way and then she held out her hand and asked us to put all the money in her hand for her. This was the most ridiculous trip to a restaurant I have had in a long time!!