Unfortunately I am having a very similar problem as Ed R.... Card was charged multiple times for different amounts with no accounting to show why. I have asked numerous times for an accounting of what work has been completed and have not received a response. I have made a final request, but have discovered that work I was being charged for was not actually completed. I was initially very pleased with Tyler, but after talking to a tenant and learning that work was not actually completed (even though I was charged) I am pretty frustrated and worried about fraudulent practices. I was not planning to make a negative review, but after seeing Ed R have basically the same experience, I don't want others to be in the same situation. Beware, and don't pay with a credit card where you can later get false charges... Additionally make sure work is completed, properly.
Formerly very happy Customer, now disappointed I cheated on my good handyman because he was too busy. Guess that's why he was too busy.