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  • USAirways? I don't think so scooter! They don't even deserve to have US in their name, because first of all, it's not about US, it's about THEM. Secondly, they are a disgrace and an embarassment to this country. Where should I start? I was going a mere 650 air (900 land) miles to Durango, CO from San Diego, CA with a connecting flight in Phoenix. After boarding the plane, they inform us there is a machanical problem with the auxillary power unit (a common problem on the old POS Airbus planes!!), and they would have to manually start the engines on the ground. Not sure what this meant, I was nervous and frantically googling on my iphone to make sure the plane was safe to fly without it. Fortunately, it was, but unfortunately for all of us low passengers waiting to take off, we had no air circulation in the cabin until after the plane took off because that's one of the many things the APU does for the plane. Bump, crunch, grind, bump, crunch grind... Those were the sounds the plane was making while they fired up the engines. I seriously thought I was going to die! Then, once the engines got fired up, the plane was making a wierd clicking sound as we taxied on the runway, and even as we were taking off. This really made me nervous. Everyone was joking that the clicking was the sound of them manually winding the crank up so the plane could take off. I gotta give props to the pilot, he made up for the delays and got us into Phoenix on time, but the flight crew was just eh, not too friendly, they all kinda looked like they hated their jobs. Everything costs money on this airline, it's $2 bucks for water or a soda, $7 bucks for a beer or a cocktail. $5 if you want an aisle or window seat, or else they smack you in the middle seat. By the way, that "choice seat" fee is per connection, so if you want an aisle seat on all of your flights (say you have 3 connections) that's $15, not $5. Then I paid $15 to check my bag. So, all total, my $330 round trip to fly 650 miles ended up costing me $380, but that's not all! If you act now, you'll also have your return flight to San Diego cancelled in Phoenix! Yes folks, they cancelled all flights out of Phoenix to San Diego at 9pm last night because there was fog at the airport in San Diego. The worst part is that they made us wait for 2 hours before telling us our flight was cancelled. I could have been half way to San Diego by car. Then, everyone was asking if they can't just fly to Orange County or LAX (Which we heard from other people in the airport did not have any fog) and they abruptly told us no. So, what happens when your US Airways flight gets cancelled? Nothing! You get to sleep at the airport all night long, and then beg, pleed and pray that they can find you a flight out in the morning. They don't put you up in a hotel, they merely offer you a "discounted negotiated rate at a local hotel". They didn't offer to compensate. They didn't communicate to us what would happen to our bags. I heard from another guy who talked to the lady at the counter that they told him there were no flights available until tomorrow night, which means I would have been flying back to San Diego on New Years eve, assuming they didn't get fogged in. So, what did I do? I rented a car at Hertz, total cost was $127.50 (OUCH one way rentals are expensive) but I decided if I'm going to be driving to San Diego at 10pm at night I better have a comfy car, so I upgraded to the CTS for $20 more which was well worth it in the grand scheme of things, I made record time and was home in bed by 3am on 1 tank of gas (and people diss American cars but I'm here to tell ya, 300 horsepower, 1 tank of gas, 380 miles, AMAZING!)... Now I'm waiting to hear about my bags, desperate and afraid of how long it might take. I'm also hoping they will refund me for my flight, but I doubt that's going to happen. Will update the review after I see how they treat me after the fact. Needless to say, I know flight cancellations in San Diego are rare, but I just don't think I can trust my life with this airline ever again with their old worn out planes, nickel and diming you to death with fees, and hey, wait a second, isn't gas lower then it's been in 10 years and yet the airlines are still charging us all these fees and higher fares?!
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