Review for the Quick Lane service:
I had a flat tire late Monday night and had a spare put on by AAA. On Tuesday night after work I was looking for a quick and easy place to repair or replace my tire. I called Kayser and they said to come right over.
1. They're open until midnight - very few other places in the area are even open past 6pm
2. They accept walk-ins until 7pm - great, who wants to make an appointment for a flat tire and then wait three days
3. Service was quick - I left with two new tires on my car within an hour
4. Front desk worker was friendly and knowledgeable but not pushy - he explained everything I needed to know and didn't push extra services I didn't need
5. Tires in stock - They had two tires in stock that fit my car, no need to wait for them to be ordered, awesome
6. Topped of fluids and checked brakes for free
7. Told me about things that might need maintenance in the next 6 months- 1 year but that looked fine now
8. WiFi in the lobby
Total cost for two new tires = ~$300
Sure, I may have paid a little more for the service here than if I would have gone to Firestone but the experience definitely made it worth it.