Had an appointment for carpet installation yesterday. They did not show up. The installer called and said they would come out today. When they showed up, he had trouble contacting Empire to process the credit card; couldn't decide where to set up his supplies outside and asked me to move one of my vehicles. While I was moving my vehicle, they put the carpet back on their truck and drove away - without saying another word!
It was surreal. Nice going Empire. Not sure how you will stay in business...