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  • Been to this location twice and am underwhelmed. Not nearly as busy as other locations and they still seem to be behind. Today it was dirty (tables and floor) and as we were sitting down someone promised to come back and wipe down the table. It looked like it had been eaten at a couple of times without being cleaned up. We waited about 10 minutes and then decided to clean it up ourselves. Our food came and the French dip was pretty decent. Lots of roast beef, decent roll, plenty of au jus for dipping. Taste was good. The club sandwich, on the other hand, was the second strike in a row for me. The bread is so-so wheat bread. I'd compare it to housebrand wheat bread at a grocery store. There was a decent amount of ham on it. There was enough turkey for me to be able to say that there was turkey on it, but just barely. And I did find a scrap of bacon on one corner of the sandwich. In other words, it was basically a ham sandwich on crappy bread. Clearly, they have no idea what a club sandwich is supposed to look like. We got the potato salad which was decent. The fruit cup was a joke. Two grapes, two small pieces each of pineapple, cantaloupe and honeydew. At other McAlister's the food is better, the place is cleaner and the service is better. At the Arboretum there's usually somebody coming by twice during our meal to fill drinks, check on things, etc. At this location, nada. Second time nobody has come by. It's closer at times but it's clear there are better places to go. Shortly after posting this I got an offer for 2 free meals from their manager. Nice that they care to reach out but why not turn things around FIRST. I mean, did they suddenly correct their cleaning issue? What about the "fruit bowl"? Do you suddenly now get more than a couple of small pieces of several kinds of fruit? Or do they now fill the tiny bowl? Not sure I will take their offer but if I do, I will update this review.
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