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  • Am I only one who finds the service here to be terrible as of late? I remember the days when the French staff were efficient but friendly. French music was playing and you felt like you really were somewhere else, maybe France or somewhere in Quebec. Now every time I go I am met with a brash non-French** woman who can't even give you her attention for long enough to say 'I'll have a cappuccino with a pain au chocolate" before she gives you an annoyed look of impatience. Every time we order table service, she literally begins to walk away or cut you off before you can even finish. This is not a one time experience, and I have observed her being rude to many other customers and co-workers over and over again. And then yesterday amongst the overt disinterest and and obvious distaste for having to work on Thanksgiving, she is coyingly sweet to a particular table that were clearly her friends or family. Or perhaps they were customers that somehow won her over. I haven't been able to and believe you me, I have tried. She's just far too busy cutting you off mid-sentence. I consider myself to be patient and friendly and open to to the fact that none of us are strangers to having just a plain-old-bad-f*cking-day. But when it happens over and over, its clear that its not just a bad day, but a bad attitude - and this is a SERVICE based business. This woman does not enjoy her job and it shows. She can't handle stress and it shows. And for me, it takes away from the experience that I assume the owners of Pain Perdu expect that they are providing for their customers. The food is good, as the other reviewers have said. And in theory, the place is sweet and perfect for a Sunday. I just wish I didn't have to take it off my go-to list now. **The only reason I say 'non-French woman' is so that you fellow Yelpers can identify her when in there, as I don't know her name.
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